Episode 2: Nonviolent Communication, Part II

In the dramatic conclusion of the Dev Empathy exploration of Nonviolent Communication, by Marshall B. Rosenberg, we talked about:

  • 11:51 Accepting criticism
  • 18:29 Use of paraphrasing to build trust
  • 30:05 Expressing criticism as feelings without blame
  • 36:48 Working with teams whose practices contrast your own
  • 44:34 The blameless retrospective
  • 53:20 Empathizing with opponents
  • 59:02 Expressing appreciation
  • 1:02:22 Closing thoughts

Our next book is The Design of Everyday Things, by Don Norman. Join us in our next adventure!

Back to Episodes List