My Dev Empathy Story: Discovering #DevEmpathy (Ariel Caplan)

28 May 2018

I was just a few months out of the Flatiron School, had gotten my bearings in the codebase at my first job, and was starting to take on more responsibility. I was sitting with a product manager—let’s call her Sierra—trying to explain the technical impact of a product idea she had proposed. And I was frustrated.

No matter which way I explained it, she just kept getting confused. Why couldn’t she understand that making these changes would drastically increase response...